Articel HoteL

Santika Important Person
Our Santika Important Person program is designed to cater to provide extra services and convenience to those of guests who regularly travel around Indonesia, as well as offer numerous advantages available at any of our hotels nationwide.
Simply complete the membership form and hand it to the Guest Relations Officer on duty. Your new membership card will be sent together with terms and conditions of use to the address you stipulate on the form. You will then be eligible to take advantage of the many benefits of membership.
SANTIKA IMPORTANT PERSON MEMBERSHIP BENEFITS
10% discount on food*
10% discount on drinks**Notes on food and drink discounts: (i) Also valid for non-staying members(ii) Excludes Banquet and other special events
10% discount on laundry and pressing (excludes dry cleaning)
One special complimentary stay voucherMembers who have stayed at any one of our hotels ten times or accumulate 30 nights are eligible to receive one free night's stay at any of our hotels simply by production of valid receipts. This offer includes breakfast for one or two persons. You can elect to use your complimentary voucher yourself, or gift it to a friend or family member.
Santika Special Service
Single room price for one or two persons
Breakfast for one or two persons
Free airport/station transfer at selected hotels, upon advance confirmation of arrival times (excludes Jakarta, Bali and Surabaya)
Coffee and tea-making facilities available in your room
Complimentary newspaper
Welcome drink upon arrival
SANTIKA IMPORTANT PERSON - TERMS AND CONDITIONSGeneral Conditions
Acceptance of membership and all terms and conditions of membership including SIP services and benefits offered shall be at the discretion of Hotel Santika Indonesia management. Hotel Santika Indonesia management reserves the right to change, amend or cancel the program from time to time without prior notification.
All decisions made by the management of Hotel Santika Indonesia relating to terms and conditions and procedures in respect of the SIP shall be deemed absolute and final.
In the event that an SIP member changes home or office address, he or she shall notify Hotel Santika Indonesia's Corporate Marketing Office.
SANTIKA IMPORTANT PERSON - OBTAINING SERVICES AND BENEFITS
Present your membership card each time you check in and ask the hotel staff to stamp it as proof of your stay.
To obtain services and benefits, present your membership card to the hotel staff.
Upon checking out, present your membership card once again for validation of the number of nights of your stay.
Check the discounts available.
PROOF OF STAY
Each time you check in, ask the hotel staff to stamp your membership card as proof of your stay. One stamp may be received per room occupied.
Upon checking out, ask the hotel staff to validate the number of nights of your stay.
FULLY TRANSFERABLE
Use of your membership card is transferable.
Room reservations must be made by the member himself/herself, or by a member of his/her staff, or by his/her office.
RESTRICTIONS
Benefits and services offered to SIP members can vary from hotel to hotel, or may not be available at certain hotels.
Discounts and benefits or services available to SIP members that are not offered by a particular hotel for any reason whatsoever may not be changed or claimed in arrears.
Benefits and services offered to SIP members may not be exchanged for other benefits or cash.
Use of your SIP membership card and your rights to SIP benefits and services can not be linked to other promotion programs or similar programs offered by Hotel Santika or special contract prices or reservations made by third parties.
The SIP program is valid only for Indonesian citizens and KITAS holders.
In the event of card loss or expiry, the total number of nights stayed up to that point shall not be recognized and shall be annulled, and new terms and conditions shall become valid upon issue of your new card.
DEFINITIONS
SIP : Santika Important Person - an awards program for Hotel Santika Indonesia guests
Member : Any individual guest participating in the SIP program
Hotel : Hotel Santika
Stamp : Proof that a member has stayed at Hotel Santika
Validation : Total number of room nights stayed by a member
Discount : A reduced price offered to a member
Room Night : The number of nights stayed at any Hotel Santika hotel
STAMPING PROCEDURE
Only cards of members who have actually stayed for one or more room nights at the hotel will be stamped. Card of members who have only reserved a room will not be eligible for stamping.
Cards will only be stamped once per room per stay, and the number of room nights stayed at that particular hotel will be validated.
VOUCHER CLAIM PROCEDURE
In the event that a membership card has been used to check in to any Hotel Santika at least 10 times (and has received at least 10 stamps) or in the event that a member has stayed at least 30 room nights (and has proof of stay recorded on his/her membership card), please submit your card to any Hotel Santika Front Office Manager or Hotel Santika Corporate Marketing & Reservation Office in Jakarta.
Give your identity and ask the office on duty to give you a temporary card. You can use this while your new membership card is being processed.
Your old membership card will be processed at Hotel Santika Head Office, and you will receive:a. Free stay voucherb. New membership cardc. New terms and conditions of use
Your voucher and new membership card will be sent to the address of the first member name recorded in the Hotel Santika Indonesia database.